Online Technical Support
At SAALTO, we know how essential efficient technical support is to your day-to-day work, all year round.
That’s why we have a team of technical experts dedicated to the SAALTO system. Our team will be able to answer all your questions online, and help you get the most out of your automatic potato crate management solution.
At SAALTO, customer satisfaction is our top priority.
Don’t hesitate to contact us today to take advantage of our online technical support!
On-site technical support
As potato specialists, we know your problems and your needs. That’s why, in addition to online support, our team of SAALTO technical experts can provide you with personalized on-site technical support.
We know that some technical problems require special attention and physical intervention, which is why our team of experts travels to your premises to provide solutions and maintain your equipment.
The SAALTO service provides in-home expertise, precise diagnostics, rapid resolution, preventive maintenance and a professional service. SAALTO is well aware of what’s at stake for you in your potato production, which is why SAALTO focuses on customer service, allowing you to work with complete peace of mind! Our on-site technical support is designed to ensure the permanent availability of your potato pallet management system.
Daily reporting
Harvesting, shipping, purification of seed potatoes…the potato grower’s daily routine can be very busy. To save precious time during these intense times, the SAALTO team sends a daily potato stock report and the latest fridge plan by email.
So, even during busy periods, the potato grower has immediate visual access to his potato stocks.
A scalable solution
The SAALTO team is made up of expert technicians, sales representatives and IT developers. This team of developers is responsible for keeping all the servers, programs, algorithms, etc. on which the SAALTO system runs up to date. This is your guarantee of continuity for years to come. In addition, as your needs evolve, the SAALTO platform is frequently enriched with new versions, new functionalities, new security features, etc., so that SAALTO can accompany you on a daily basis and give you complete satisfaction.
Personalized support
SAALTO is a complete, global potato storage management system. SAALTO is configured according to your needs, your fridges, your location, your activity, your potato pallets… In short, it’s a tailor-made solution where the aim is to define together the SAALTO configuration best suited to your operation.
This support, both commercial and technical, is provided from the very start of your project, and throughout the use of your SAALTO system.
Our priority: your satisfaction
Get more information by downloading the attached brochure!
Do you have a question? Do you have a need? CONTACT US!